ZenBusiness Review 2023: Is It the Best Business Formation Service for You?

ZenBusiness is a leading online business formation and management service provider. It offers a variety of services to help entrepreneurs start and manage their businesses, including LLC formation, registered agent service, EIN filing, website builder, and more. ZenBusiness is known for its affordable pricing, fast turnaround, and excellent customer service.

The ZenBusiness logo

Here are some of the benefits of using ZenBusiness:

  • Affordable pricing: ZenBusiness offers competitive pricing for its services. It also offers a free LLC formation plan, which includes all of the essential services you need to start your LLC.
  • Fast turnaround: ZenBusiness can form your LLC in as little as 3–5 business days, depending on the plan you choose and the state you are forming in.
  • Excellent customer service: ZenBusiness has a team of dedicated customer support representatives who are available to help you with any questions or problems you may have.

This article will provide a comprehensive overview of ZenBusiness, including its pricing and plans, customer service and support, pros and cons, alternatives, and who it is best for.

Brief overview of the services offered by ZenBusiness

ZenBusiness offers a variety of services to help entrepreneurs start and grow their businesses. These services include:

  • LLC and corporation formation: ZenBusiness can help you form an LLC or corporation in any state in the US. The company also offers a free business name search and business address.
  • Registered agent services: ZenBusiness can act as your registered agent in any state in the US. This means that the company will receive and forward all legal documents on your behalf.
  • Business compliance services: ZenBusiness can help you comply with all applicable business regulations. This includes services such as annual report filing, business license renewal, and trademark registration.
  • Other business services: ZenBusiness also offers a variety of other business services, such as website design, business banking, and merchant services.

Who owns ZenBusiness?

ZenBusiness is owned by its founders, Ross Buhrdorf and Michael Carter.

Pricing and Plans

ZenBusiness offers three pricing plans for LLC formation: Starter, Pro, and Premium.

The Starter plan is free and includes the following services:

  • LLC formation
  • Registered agent service for one year
  • Operating agreement template
  • Business bank account resolution template

The Pro plan costs $149 and includes all of the services in the Starter plan, plus the following:

  • EIN filing
  • Business website builder
  • Business email address
  • Worry-free compliance service for one year

The Premium plan costs $249 and includes all of the services in the Pro plan, plus the following:

  • Expedited LLC formation (3–5 business days)
  • Domain name
  • Business credit monitoring
  • Business insurance

Here is a table comparing the three ZenBusiness plans:

PlanPriceFeatures
Starter$0 + state feesLLC formation, registered agent service, operating agreement template
Pro$39 + state feesStarter plan features, plus EIN filing, banking resolution, domain name registration
Premium$299 + state feesPro plan features, plus website builder, annual report filing, business credit building services

The Importance of Customer Reviews in Choosing a Service

Customer reviews are an important resource when choosing a business formation service. Customer reviews can provide insights into the company’s customer service, pricing, and overall satisfaction.

When reading customer reviews, it is important to consider the following factors:

  • The number of reviews: A company with a large number of reviews is more likely to be reliable.
  • The overall rating: A company with a high overall rating is more likely to provide good service.
  • The specific feedback: Read the specific feedback from customers to get a better understanding of the company’s strengths and weaknesses.

ZenBusiness Customer Service and Support

ZenBusiness customer service team

ZenBusiness offers customer service and support through a variety of channels, including phone, email, chat, and social media. The customer service team is available Monday through Friday from 9am to 5pm EST.

Based on customer reviews and feedback, ZenBusiness has a reputation for providing excellent customer service. Customers appreciate the team’s promptness, helpfulness, and knowledge.

ZenBusiness Pros and Cons

Here is a list of the pros and cons of using ZenBusiness for business formation and management:

Pros:

  • Affordable pricing
  • Fast turnaround
  • Excellent customer service
  • Comprehensive range of services
  • Free LLC formation plan
  • Worry-free compliance service

Cons:

  • Some add-on services can be expensive
  • Customer service team can be overwhelmed during peak times
  • No physical office locations

Overall, ZenBusiness is a reputable and reliable business formation and management service provider. It offers a variety of services at competitive prices, and its customer service is excellent.

ZenBusiness Alternatives and How They Compare

Here is a comparison of ZenBusiness with some of its main competitors in the online business formation industry:

CompanyFeaturesPricingCustomer service rating
ZenBusinessLLC formation, registered agent service, EIN filing, website builder, business credit monitoring, business insuranceFree – $2494.7 out of 5 stars on Trustpilot
LegalZoomLLC formation, registered agent service, EIN filing, website builder, legal document templates, business contracts, legal advice$79 – $3494.6 out of 5 stars on Trustpilot
IncfileLLC formation, registered agent service, EIN filing, website builder, banking resolution template, business credit monitoring$0 – $2994.7 out of 5 stars on Trustpilot
Northwest Registered AgentLLC formation, registered agent service, operating agreement template, business bank account resolution template, annual report service$39 – $3493.5 out of 5 stars on Trustpilot

As you can see, ZenBusiness is very competitive in terms of pricing and features. It also has a high customer satisfaction rating.

Who Is ZenBusiness Best For?

ZenBusiness is a good choice for a variety of businesses, including:

  • Budget-conscious entrepreneurs
  • First-time business owners
  • Online businesses
  • Small businesses
  • Businesses that need registered agent service
  • Businesses that need help with compliance

ZenBusiness is not a good choice for businesses that need extensive legal services or that have complex business structures.

Here are some tips on how to get the most out of ZenBusiness’s services:

  • Choose the right plan for your needs. ZenBusiness offers three plans, so make sure to choose the one that includes the services you need.
  • Take advantage of ZenBusiness’s customer service and support. ZenBusiness has an excellent customer service team, so don’t be afraid to ask for help if you need it.
  • Use ZenBusiness’s knowledge base. ZenBusiness’s knowledge base is a great resource for finding answers to frequently asked questions.
  • Refer your friends and family to ZenBusiness. ZenBusiness offers a referral program that rewards you for referring your friends and family to the service.

How long does ZenBusiness take?

ZenBusiness typically takes 3-5 business days to process and file your LLC or corporation formation documents. However, the processing time may vary depending on the state in which you are forming your business.

What is ZenBusiness Money Pro?

ZenBusiness Money Pro is a business banking account that ZenBusiness offers to its customers. ZenBusiness Money Pro offers a number of features and benefits, including:

  • No monthly fees
  • No minimum balance requirements
  • Free ATM withdrawals
  • Free check deposits
  • Early paycheck access
  • Business debit card

ZenBusiness – Starter package $0 to file plus state fees

Conclusion

ZenBusiness is a reputable and reliable business formation and management service provider. It offers a variety of services at competitive prices, and its customer service is excellent.

Personal recommendation 

I recommend ZenBusiness to entrepreneurs who are looking for an affordable and easy-to-use business formation service. The company has a strong reputation and offers a wide range of services.

If you are unsure whether ZenBusiness is the right choice

Ressources:

YouTube Videos:

FAQs:

Q: What is the difference between ZenBusiness and LegalZoom?

A: ZenBusiness and LegalZoom are both popular business formation service providers. However, there are some key differences between the two companies.

ZenBusiness is known for its affordable pricing and user-friendly platform. LegalZoom, on the other hand, offers a wider range of services and has a more robust customer support team.

Q: Is ZenBusiness a legitimate company?

A: Yes, ZenBusiness is a legitimate company. The company is accredited by the Better Business Bureau and has a 4.7-star rating on Trustpilot.

Q: What are the pros and cons of using ZenBusiness?

A: The pros of using ZenBusiness include affordable pricing, a user-friendly platform, and excellent customer service. The cons of using ZenBusiness include some reports of delays in receiving business formation documents and upselling of additional services.

Q: What does ZenBusiness charge?

A: ZenBusiness offers a variety of pricing packages to choose from. The company’s starter package includes LLC formation, registered agent services, and a business name search for a starting price of $49. ZenBusiness also offers a variety of add-on services, such as trademark and copyright registration, website design, and online marketing.

Q: Is ZenBusiness worth the money?

A: Yes, ZenBusiness is worth the money. The company offers affordable pricing, excellent customer service, and a wide range of services.

Q: What is the best LLC formation service?

A: There are many great LLC formation services available, but ZenBusiness is one of the most popular and highly rated. ZenBusiness offers a variety of features and services at a competitive price, making it a good option for most businesses.

Q: How much does ZenBusiness cost?

A: ZenBusiness offers three main pricing packages for LLC and corporation formation:

  • Starter: $39 + state fees
  • Pro: $199 + state fees
  • Premium: $299 + state fees

Why does ZenBusiness charge annually?

ZenBusiness charges annually for its registered agent services and some of its other services. This is because ZenBusiness provides these services on an ongoing basis.

How do I cancel my ZenBusiness account?

To cancel your ZenBusiness account, you can contact customer support via email or phone. Customer support will be able to help you cancel your account and answer any questions you have about the process.